Terms of Service

Terms of Service

Welcome to CAAY Atelier. By using this site or placing an order you agree to these terms.

Orders

All orders are subject to acceptance and availability. We may cancel and refund any order at our discretion (e.g. pricing errors, suspected fraud). You must provide accurate shipping information; re-shipments caused by incorrect addresses may incur a fee.

Pricing & payment

Prices are shown at checkout in your selected currency and include applicable discounts. Payment is captured when your order is placed. We accept the payment methods displayed at checkout.

Shipping & returns

Shipping timelines are described in our Shipping Policy. Returns and refunds are governed by our Returns & Refunds policy — 30 days from delivery.

Products

We work to display colors and details accurately, but screens vary; minor variations are not defects. Size guidance is provided on each product page.

Intellectual property

All content on this site (images, text, branding) belongs to us or our licensors and may not be reproduced without permission.

Liability

To the maximum extent permitted by law, our liability is limited to the amount you paid for the products concerned. Nothing in these terms limits rights you hold under mandatory consumer law in your state or country.

Contact

Caaylogistics B.V., Thomas à Kempisstraat 44, 1064 LX Amsterdam, Netherlands (registration no. 93603533)
Email: info@caayshop.com